Chris is a customer experience speaker who has spoken to audiences in Iowa several times (Des Moines, Cedar Rapids, Davenport, and more IA cities) as a speaker as well as a training provider
In Iowa, business is built on strong values: hard work, honesty, and genuine connection. Whether you’re leading a family-owned business in Davenport, a growing startup in Des Moines, or managing a healthcare team in Cedar Rapids, one thing is certain—how you treat your customers matters more than ever. That’s exactly why so many organizations are investing in bringing in a customer experience speaker Iowa teams can relate to and learn from. And that speaker is Chris Cheetham-West.
What Happens When You Improve Customer Experience?
The answer is simple: everything gets better.
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Your customers stay longer and spend more
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Your staff is more confident and aligned
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Your reputation grows—organically
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You stop losing people due to gaps in service or communication
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You build a culture where both people and profit thrive
Customer experience isn’t just a “nice to have.” In Iowa’s close-knit communities, it’s the difference between short-term transactions and long-term loyalty.
Meet Chris Cheetham-West: Helping Iowa Teams Serve Better, Connect Deeper
Chris Cheetham-West has spoken to audiences across the country and knows how to tailor his message to the heart of local business values. With a background at Google and years of experience helping companies optimize their communication, culture, and customer journey, Chris blends strategy with sincerity.
He’s not here to deliver a canned speech—he’s here to help your team walk away with tools they’ll actually use.
When Chris speaks to a team in Iowa, he focuses on what’s practical, what’s realistic, and what gets results.
What Does a Customer Experience Speaker Actually Do?
Great question. Here’s how Chris supports Iowa businesses:
1. Unites teams around a customer-first mindset
Many companies say they care about customer experience—but struggle to get everyone aligned. Chris breaks it down in ways that make sense to both leadership and frontline teams.
2. Gives people the “why” behind great service
Motivation is key. Chris connects the dots between daily tasks and big-picture outcomes. When people understand their impact, they rise to the challenge.
3. Teaches actionable strategies that stick
From communication tools to handling tough situations, Chris’s sessions are filled with takeaways that employees can start using the very next day.
4. Improves both customer and employee experience
When your team feels heard, supported, and trained—they’re better for your customers. It’s a win-win.
Why Iowa Companies Choose Chris
Here’s what makes Chris a standout customer experience speaker Iowa leaders turn to:
✅ Deep respect for Iowa’s values and business culture
✅ Engaging speaking style—interactive, high-energy, and relevant
✅ Sessions that are customized to your industry and team
✅ Clear, practical content with long-term value
✅ Experience across sectors: healthcare, retail, education, tech, agriculture, and more
Whether your team is large or small, Chris meets them where they are—and lifts them up to where they want to be.
Upcoming Event in Iowa? Let’s Talk.
Planning a leadership event in Des Moines? A team training in Cedar Rapids? A service improvement summit in Davenport?
Bring in a speaker who will leave your team not only inspired—but equipped.
Book Chris Cheetham-West today and discover how a customer experience speaker Iowa organizations trust can help your business grow with purpose, people, and performance in mind.
Chris Cheetham-West is a renowned customer experience speaker who has helped businesses in Arizona, Arkansas, Colorado, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, and more elevate their customer service strategies.