Customer Experience Keynote Overview
In a recent keynote presentation, I talked to leaders in the tourism industry. They found it challenging to build audiences and attract more tourists through marketing. I mentioned how the customer experience starts with their website. After that, they may engage offline. If their experience isn’t good throughout their entire process then they may not even engage to begin with. Work with me to bring an engaging perspective about customer experience to your team or conference.
The Power of Engagement: How Good Customer Experiences Lead to Results
Customer service and customer experience are both important when it comes to taking care of customers. In this informative session, Chris will cover key strategies that lead to customers coming back and buying more of your product or service. We will cover the latest trends, technology, AI, and other tools that brands are using to maintain and attract new customers.
- Learn top trends that help brands connect and serve customers
- Understand how the entire journey of the customer
- Learn how marketing and customer experience go together
- Online and Offline Customer Experience Strategies
Chris N. Cheetham-West, MBA is a customer experience speaker who deals with results! He is an international speaker, published author, and President of LR Training Solutions. In this former position at Google, he managed marketing programs and strategies for key products. Experienced and driven, Chris’s career has allowed him to present in 48 states and various countries including Germany, Canada, and France. Voted top 50 Black Entrepreneurs in 2020 and maintaining a consistent record of excellence, Chris is one of the best customer experience keynote speakers around and can help your organization achieve measurable results. Chris N. Cheetham-West has worked with top companies in different industries.
He has presented in many cities about customer experience topics including Philadelphia, San Diego, San Francisco, Boston, Jacksonville, San Jose, Fort Worth Columbus Charlotte, Austin, Atlanta, Los Angeles, New York City, Indianapolis, Denver, Oklahoma City, Nashville, Las Vegas, Portland, Memphis, Detroit, Baltimore, Minneapolis, Tampa, New Orleans, Cleveland, Honolulu, Cincinnati Anchorage, Tacoma, Wilmington, Houston, San Antonio, Dallas, Seattle, Chicago, Detroit, Phoenix, and more!