Customer Experience Keynote Overview CX Expert Presentation
In a recent customer experience keynote presentation, I talked to leaders in the tourism industry. They found it challenging to build audiences and attract more tourists through marketing. I mentioned how the customer experience starts with their website. After that, they may engage offline. If their experience isn’t good throughout their entire process then they may not even engage to begin with. Work with me to bring an engaging perspective about customer experience to your team or conference.
Customer Experience Speaker | CX Speaker topic Available
Session Title and Description
The Power of Engagement: How Good Customer Experiences Lead to Top Results
Customer service and customer experience are both important when it comes to taking care of customers. In this informative session, Chris will cover top strategies that lead to customers coming back and buying more of your product or service. We will cover the latest trends, technology, AI, and other tools that brands are using to maintain and attract new customers.
Customer Experience Presentation Objectives:
- Learn top trends that help brands connect and serve customers
- Understand how the entire journey of the customer
- Learn how marketing and customer experience go together
- Online and Offline Customer Experience Strategies
Chris not only be a speaker at conferences but recently he has been a customer experience speaker at corporate retreats!
Chris N. Cheetham-West, MBA is a customer experience speaker who deals with results! He is an international speaker, published author of multiple books and audio programs, and President of LR Training Solutions. In this former position at Google, he managed marketing programs and strategies for some of the best products for businesses. Experienced and driven, Chris’s career
has allowed him to present in 48 states and various countries including Germany, Canada, and France. Voted top 50 Black Entrepreneurs in 2020 and maintaining a consistent record of excellence, Chris is one of the best customer experience keynote speakers and CX speakers around and can help your organization achieve measurable results. One of the reasons his business has experienced growth is through providing good customer experiences for current customers. Chris N. Cheetham-West has worked with top companies in different industries. Bring Chris in to create an experience that your attendees will remember for years. Chris is one of the best customer service speakers around who can provide valuable insights for your brand.
Topics related to customer experience & Customer Loyalty
Top Customer care – speaker topic about customer care solutions. “People don’t care how much you know until they know how much you care.” This is true when it comes to customer service. Chris creates an experience for your team that they can use to put the customer first.
Top Client experience – speaker topic about client experience. Numerous statistics mention how people will not come back unless they have a great experience. This goes for service and other types of businesses. Client experience and customer care should be part of the culture.
Top Customer Skills – speaker experience focused specifically on not just customer service but about communication skills when interacting with customers.
Service excellence – speaker topic focused on how to make people view your brand as a premium brand that expects nothing but the best from their team and employees. Customer service starts with the people!
Chris has been listed as one of the top Customer Experience Influencers to follow by Engati for his speaking and customer service experience. He puts clients first during any CX or customer service presentation he is involved in. Something that sets him apart from other speakers in this category is that he takes time to find out the most he can about the industries he’s working in. This helped the customer experience session become more impactful and memorable for audiences. He is one of the best customer experience speaker experts who brings actionable tips to your audience.
Customer experience motivational speakers often can bring in new energy to a conference or organization. You can think that everything is working well with your customer experience, but often this is because you have been used to seeing and gaining with your brand for so long. Often what is needed is an outside customer experience expert to see what opportunities are available. Work with Chris in order to figure out the next steps of your growth. He often does surveys for the CX team that will help him create an amazing presentation experience!
End the endless “speakers near me” searches! Chris is here to help as an inspirational speaker who talks about consumer trends, insights, and customer experience CX. He is also a Customer Loyalty Speaker who helps brands win and keep customers!
He has been listed as one of the best customer experience speakers and influencers to follow
Chris has been a CX Customer Experience Speaker for years!
Customer experience will always be relevant to many industries. The way you treat customers can now be known by everyone online. I remember my wife and I were going on vacation years ago. We were looking for a great hotel that would provide us with a good experience that represents the city and environment we would be in. The hotel we almost going to choose had many of these qualities. That was until we read the reviews about the location! The customers had horrible experiences at this “nice” hotel. This came to me as a shocker because just five years before them we would not have known much about the customer experience unless we lived in the area and knew people who have been to the location. Customer experience has changed over the years! Since then I have presented in almost 50 states and different countries about how to make customers satisfied online and offline! Understanding more about who are customers are and how they operate can change the future of a business. Recently I was in a business program that brought together many people from different fields. One of the panelists was a high performer in her respective industry. After the session, I walked up to her and asked her how her company could grow so quickly in just a few short years. She mentioned “customer service” without hesitation! She mentioned how from the time someone hears about the business to when they become a paying customer the experience is A+. Being the best in customer experience and client experience can not only help keep customers but also help the company thrive!
The Difference!
He brings a wealth of experience to any conference or company with his customer experience keynote and sessions.
His presentations are not just a talk. The sessions are an experience! He is a CX Speaker who works closely with the clients in order to reach goals.
Years of customer experience in the fields he talks about.
He has presented keynotes and sessions in many cities about customer experience topics including Texas, Philadelphia, San Diego, San Francisco, Boston, Jacksonville, San Jose, Fort Worth Columbus Charlotte, Austin, Atlanta, Los Angeles, New York City, Indianapolis, Denver, Oklahoma City, Nashville, Las Vegas, Portland, Memphis, Detroit, Baltimore, Minneapolis, Tampa, New Orleans, Cleveland, Honolulu, Cincinnati Anchorage, Tacoma, Wilmington, Houston, San Antonio, Dallas, Seattle, Chicago, Detroit, Phoenix, and more! He also is open to visiting places he hasn’t been yet such as Australia, Brazil, South Africa and more. So many brands need help with customer experience and business growth topics. As an inspirational cx speaker he regularly speaks on how brands can become leaders in their prospective fields.
Contact to bring in Chris as a customer experience and service speaker!
Chris is a customer experience speaker based in Houston, TX who travels and speaks to groups of all sizes.
Past events where Chris discussed the power of customer care and service topics. He has been to 48 States:
Business Expert & Customer Experience Speaker – New York, New York Seminar
Business Expert & Customer Experience Speaker – Los Angeles, California Seminar
Business Expert & Customer Experience Speaker – Chicago, Illinois Seminar
Business Expert & Customer Experience Speaker – Houston, Texas Conference
Business Expert & Customer Experience Speaker – Phoenix, Arizona Onsite for Client
Business Expert & Customer Experience Speaker – Philadelphia, Pennsylvania Seminar
Business Expert & Customer Experience Speaker – San Antonio, Texas Seminar
Business Expert & Customer Experience Speaker – San Diego, California Seminar
Business Expert & Customer Experience Speaker – Dallas, Texas Seminar
Business Expert & Customer Experience Speaker – San Jose, California Seminar
Business Expert & Customer Experience Speaker – Austin, Texas Seminar
Business Expert & Customer Experience Speaker – Jacksonville, Florida Seminar
Business Expert & Customer Experience Speaker – Fort Worth, Texas Seminar
Business Expert & Customer Experience Speaker – Columbus, Ohio Seminar
Business Expert & Customer Experience Speaker – Charlotte, North Carolina Seminar
Speaker Los Angeles, California Seminar –
Business Speaker New York City – Seminar
Business Topic Atlanta, Georgia – Seminar
Business Speaker Dallas, Texas – Seminar
Management Speaker Germany – Online Training
Online Marketing and client /customer experience Topic Chicago, Illinois – Seminar
Business Speaker San Francisco, CA
Business presenter and speaker – Houston, TX seminars
Leadership and customer session– Tampa, Florida FL Seminar
States Chris has been a speaker in the following states:
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin. Chris has just two more states until he gets to 50! Chris makes himself the best choice as a customer experience speaker by researching and understanding his clients’ business!
Chris is based in Houston, TX and travels to conferences and locations to present customer experience topics.
As a customer relationship management speaker, he enjoys mentioning tips that help customers become loyal fans.
Top Industries Chris has helped below
automotive construction
Retail
Education
transportation
hospitality
Financial Services
Healthcare
Real Estate
Restaurants
Executives
Sales teams
CX teams
Landscape
Pharmaceutical
Dental Dentists
Manufacturing
Legal
Sale
HR Human Resources
Accommodation and Food Services
Business Coaching
Wholesale
Real Estate and Rental and Leasing
Apartments
Arts, Entertainment and Recreation
Retail Trade
Government Employees
Printing
Associations
If you are looking for an inspirational speaker on customer service cx… Chris is the person to get!!
So many brands need CX Customer experience speakers and expert solutions and insights. Lead the way in your industry with up-to-date trends and insights. Bring Chris in as one of your best customer experience speakers for your conference or event here