Client Experience Speaker | CX Speaker Topics Available
Keynote or Workshop Title:
The Power of Engagement: How Great Client Experiences Drive Results
Client service and client experience are both essential for building lasting business relationships. In this interactive session, Chris shares proven strategies that help organizations strengthen loyalty, increase referrals, and improve retention.
You’ll learn how leading brands are using new trends, technology, AI, and personalized engagement strategies to enhance the overall client journey—from first contact to long-term partnership.
Client Experience Speaker Presentation Objectives
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Learn top trends that help brands connect with and serve clients more effectively
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Understand the full client journey—from awareness to retention
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Explore how marketing and client experience work together
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Discover online and offline strategies for creating a world-class client experience
Client Experience Speaker Bio
Chris doesn’t just speak about client experience—he lives it. Recently, he has delivered client experience keynotes at corporate retreats, conferences, and leadership events across industries.
Chris N. Cheetham-West, MBA, is a client experience speaker who delivers measurable results. As an international speaker, published author, and President of LR Training Solutions, Chris brings both expertise and energy to every presentation.
A former marketing manager at Google, he led strategies that helped businesses improve visibility and engagement across digital platforms. Chris has presented in 48 U.S. states and several countries including Germany, Canada, and France.
Named one of the Top 50 Black Entrepreneurs in 2020, Chris continues to help organizations grow through improved client relationships and experiences. One of the key reasons his own business thrives is the strong client experience he delivers to his partners and audiences alike.
Bring Chris to your next event to deliver insights and inspiration that your attendees will remember for years.