Customer Service Keynote Speaker Who gets results!
In a recent keynote presentation, I talked to leaders in the tourism industry. They found it challenging to build audiences and attract more tourists through marketing. I mentioned how customer service starts with their website. After that, they may engage offline. If their experience isn’t good throughout their entire process then they may not even engage to begin with. Work with me to bring an engaging perspective about customer experience and customer service to your team or conference. Before working with any client he is sure to talk with them about their goals and the current challenges their audience faces when it comes to customer service.
“68% of consumers say they are willing to pay more for products and services from a brand known to offer good customer service experiences.”
The Power of Engagement: How Good Customer Service Lead to Results
Customer service and customer experience are both important when it comes to taking care of customers. In this informative session, Chris will cover key strategies that lead to customers coming back and buying more of your product or service. We will cover the latest trends, technology, AI, and other tools that brands are using to maintain good customer satisfaction across the board.
- Learn top trends that help brands connect and serve customers
- Understand how the entire journey of the customer
- Learn what customers want and enjoy from brands
- Online and Offline Customer service strategies
Chris N. Cheetham-West, MBA is a customer service speaker who deals with results! He is an international speaker, published author, and President of LR Training Solutions. In this former position at Google, he managed marketing programs and strategies for key products. Experienced and driven, Chris’s career has allowed him to present in 48 states and various countries including Germany, Canada, and France. Voted top 50 Black Entrepreneurs in 2020 and maintaining a consistent record of excellence, Chris is one of the best customer service speakers around and can help your organization achieve measurable results. Chris N. Cheetham-West has worked with top companies in different industries.
Chris has been listed as one of the top Customer Service for his speaking and marketing experience / Experience Influencers to follow by Engati
He has presented in many cities including Philadelphia, San Diego, San Francisco, Boston, Jacksonville, San Jose, Fort Worth Columbus Charlotte, Austin, Atlanta, Los Angeles, New York City, Indianapolis, Denver, Oklahoma City, Nashville, Las Vegas, Portland, Memphis, Detroit, Baltimore, Minneapolis, Tampa, New Orleans, Cleveland, Honolulu, Cincinnati Anchorage, Tacoma, Wilmington, Houston, San Antonio, Dallas, Seattle, Chicago, Detroit, Phoenix, and more!