Customer Service Keynote Speaker Who gets top results!
In a recent customer service and experience keynote presentation, I talked to leaders in the tourism industry. They found it challenging to build audiences and attract more tourists through
marketing. I mentioned how customer service starts with their website. After that, they may engage offline. If their experience isn’t good throughout their entire process then they may not even engage to begin with. Work with me to bring an engaging perspective about customer experience and customer service to your team or conference. Before working with any client he is sure to talk with them about their goals and the current challenges their audience faces when it comes to customer service.
Shocking Customer Service Stat “68% of consumers say they are willing to pay more for top products and services from a brand known to offer good customer service experiences.”
Top Customer Service Speaker Topic Below –
The Power of Engagement: How Good Customer Service Leads to Results
Customer service and customer experience are both important when it comes to taking care of customers. In this informative session, Chris will cover key strategies that lead to customers coming back and buying more of your product or service. We will cover the latest trends, technology, AI, and other tools that brands are using to maintain good customer satisfaction across the board.
- Learn top trends that help brands connect and serve customers
- Understand how the entire journey of the customer
- Learn what customers want and enjoy from brands
- Online and Offline Customer service strategies
Chris N. Cheetham-West, MBA is a customer service speaker who deals with results! He is an international speaker, published author, and President of LR Training Solutions. In this former position at Google, he managed marketing programs and strategies for key products. Experienced and driven, Chris’s career has allowed him to present in 48 states and various countries including Germany, Canada, and France. Voted top 50 Black Entrepreneurs in 2020 and maintaining a consistent record of excellence, Chris is one of the best customer service speakers around and can help your organization achieve measurable results. One of the reasons his business has gained clients is through good results and customer service tactics that stand out. Chris N. Cheetham-West has worked with top companies in different industries.
Whether you need client experience or customer service you are in the right place! Chris has worked at top brands in technology as well as retail. He understands the power of good customer service. Early in his career, he worked at restaurants and regional retail stores. On a daily basis he was exposed to bad customer service and great customer service. T
his led to him being an advocate on how to really make a difference in an organization. Customer service should be practiced across the organization not just for the people who interact with the customer the most.
Some key aspects of his customer service topics that help organizations. We can also make the presentation specifically on certain topics.
Customer care – speaker topic about customer care solutions. “People don’t care how much you know until they know how much you care.” This is true when it comes to customer service. Chris creates an experience for your team that they can use to put the customer first.
client experience – speaker topic about client experience. Numerous statistics mention how people will not come back unless they have a great experience. This goes for service and other types of businesses. Client experience and customer care should be part of the culture.
customer skills – speaker experience focused specifically on not just customer service but about communication skills when interacting with customers.
service excellence – speaker topic focused on how to make people view your brand as a premium brand that exepts nothing but the best from their team and employees. Customer service starts with the people!
Nathan Lindstrom Photography
Many of his customer service talks can be focused on a specific brand or industry. Chris enjoys using data from the companies he works with!
Customer Service Keynote Speakers & Customer Experience Keynote Speakers can help your brand reach new heights!
Chris has been listed as one of the top Customer Service for his speaking and marketing experience / Experience Influencers to follow by Engati
He has presented in many cities on customer service topics including Philadelphia, San Diego, San Francisco, Boston, Jacksonville, San Jose, Fort Worth Columbus Charlotte, Austin, Atlanta, Los Angeles, New York City, Indianapolis, Denver, Oklahoma City, Nashville, Las Vegas, Portland, Memphis, Detroit, Baltimore, Minneapolis, Tampa, New Orleans, Cleveland, Honolulu, Cincinnati Anchorage, Tacoma, Wilmington, Houston, San Antonio, Dallas, Seattle, Chicago, Detroit, Phoenix, and more!
Contact to bring Chris in as your next customer service speaker!
Chris is one of the top customer service speakers that help clients get results.
Industries Chris has helped below:
automotive construction
Education
transportation
hospitality
Financial Services
Healthcare
Real Estate
Restaurants
Executives
Landscape
Pharmaceutical
Dental Dentists
Manufacturing
Legal
Sale
HR Human Resources
Accommodation and Food Services
Business Coaching
Wholesale
Real Estate and Rental and Leasing
Apartments Customer service
Management Companies
Travel Companies
Arts, Entertainment and Recreation
Retail Trade
Government Employees
Printing
Associations
Retail
You want your customer service guest speakers to bring great energy to your company or event! Chris is the one who can make this happen.
So many brands need customer service solutions and insights. Lead the way in your industry with up to date trends and insights. Bring Chris in as one of your customer service guest speakers Here