Hospitality Keynote Speaker

Hospitality Keynote Speaker Chris N. West

Hospitality Keynote Speaker

See speaking topics below

Hospitality Excellence: Creating Unforgettable Guest Experiences Through Teamwork and Innovation

In today’s competitive hospitality environment, exceptional service is no longer just a differentiator—it’s the expectation. From the front desk to management, every interaction shapes the guest experience and determines brand loyalty.

This presentation helps hospitality professionals and leaders strengthen their customer service culture, improve communication, and create systems that drive consistent, memorable experiences.

Attendees will gain practical strategies to improve team performance, increase guest satisfaction, and adapt to changing customer expectations in a fast-moving industry.

Session Objectives:

  • Learn how to build a strong service culture that keeps guests returning

  • Discover strategies to boost communication and teamwork across departments

  • Understand how innovation and adaptability can improve the guest experience

  • Identify leadership practices that motivate employees and drive performance

  • Gain insights into the latest hospitality trends shaping the future of service

Speaking Formats Available:

  • Keynote Presentation

  • Interactive Workshop

  • Leadership Seminar

Experience: 10+ Years of Speaking Experience | 48 U.S. States | International Engagements in Europe & Canada

AI in Hospitality Speaker

Artificial Intelligence and Hospitality: How the Hospitality Industry Can Benefit from Technology!

Brands across the U.S.A. Europe, Canada, and more reach out to Chris and his team about delivering impactful presentations and insights tailored to their teams and events.

Title and Description of Topic:

AI in the Hospitality Industry: How AI Can Drive Positive Growth

There are so many ways AI can help your organization, and you may be stuck trying to determine which way is best for you. In this AI in the hospitality industry presentation, we cover several new ideas on artificial intelligence that many in the hospitality field can use to get results. It is very easy to get overwhelmed by how fast AI is moving. There are a number of online tools that are now readily available. We will make sure you are up to date and stay ahead in this new, ever-changing landscape.


AI for Growth Session Objectives:

  • Learn about top tools such as ChatGPT, Google’s Gemini, and other AI platforms

  • Discover how AI tools can enhance productivity

  • See examples of artificial intelligence in the hospitality industry

  • Understand what AI means for the hospitality industry


AI in Hospitality Speaker Options

Speaking Type Available

  • Seminar

  • Workshop

  • Keynote

Experience: 10 Years of Speaking Experience | 48 US States

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