Customer Relationship Keynote Overview CX Expert Presentation
In a recent customer experience keynote presentation, I talked to leaders in the tourism industry. They found it challenging to build audiences and attract more tourists through marketing. 
I mentioned how the customer experience starts with their website. After that, they may engage offline. If their experience isn’t good throughout their entire process then they may not even engage to begin with. Work with me to bring an engaging perspective about customer experience to your team or conference.
Customer Experience Speaker | CX Speaker topic Available
Keynote Speaker or training Session Title and Description:
The Power of Engagement: How Good Customer Experiences Lead to Top Results
Customer service and customer experience are both important when it comes to taking care of customers. In this informative session, Chris will cover top strategies that lead to customers coming back and buying more of your product or service. We will cover the latest trends, technology, AI, and other tools that brands are using to maintain and attract new customers.
Customer Experience Presentation Objectives:
- Learn top trends that help brands connect and serve customers
- Understand how the entire journey of the customer
- Learn how marketing and customer experience go together
- Online and Offline Customer Experience Strategies
Chris not only be a speaker at conferences but recently he has been a customer experience speaker at corporate retreats!
Chris N. Cheetham-West, MBA is a customer relationship management speaker who deals with results! He is an international speaker, published author of multiple books and audio programs, and President of LR Training Solutions. In this former position at Google, he managed marketing programs and strategies for some of the best products for businesses. Experienced and driven, Chris’s career
has allowed him to present in 48 states and various countries including Germany, Canada, and France. Voted top 50 Black Entrepreneurs in 2020 and maintaining a consistent record of excellence, Chris is one of the best customer experience keynote speakers and CX speakers around and can help your organization achieve measurable results. One of the reasons his business has experienced growth is through providing good customer experiences for current customers. Chris N. Cheetham-West has worked with top companies in different industries. Bring Chris in to create an experience that your attendees will remember for years. Chris is one of the best customer service speakers around who can provide valuable insights for your brand.
Topics related to customer experience & Customer Loyalty
Top Customer care – speaker topic about customer care solutions. “People don’t care how much you know until they know how much you care.” This is true when it comes to customer service. Chris creates an experience for your team that they can use to put the customer first.
Top Client experience – speaker topic about client experience. Numerous statistics mention how people will not come back unless they have a great experience. This goes for service and other types of businesses. Client experience and customer care should be part of the culture.
Top Customer Skills – speaker experience focused specifically on not just customer service but about communication skills when interacting with customers.