Customer Care Speaker Helping You Connect With Your Customers
The Power of Engagement: How Good Customer Service Leads to Results
Customer service and customer experience are both important when it comes to taking care of customers. In this informative session, Chris will cover key strategies that lead to customers coming back and buying more of your product or service. We will cover the latest trends, technology, AI, and other tools that brands are using to maintain good customer satisfaction across the board.
- Learn top trends that help brands connect and serve customers
- Understand how the entire journey of the customer
- Learn what customers want and enjoy from brands
- Online and Offline Customer service strategies
Chris N. Cheetham-West, MBA is a customer service speaker who deals with results! He is an international speaker, published author, and President of LR Training Solutions. In this former position at Google, he managed marketing programs and strategies for key products. Experienced and driven, Chris’s career has allowed him to present in 48 states and various countries including Germany, Canada, and France. Voted top 50 Black Entrepreneurs in 2020 and maintaining a consistent record of excellence, Chris is one of the best customer service speakers around and can help your organization achieve measurable results. Chris N. Cheetham-West has worked with top companies in different industries.